A global Xbox Series X|S outage unexpectedly blocked some disc-based games, exposing a flaw in Microsoft’s offline entitlement system. Microsoft called the failure unacceptable and said it is developing a fix to ensure physical games remain accessible during future service disruptions.
Major Xbox Bug Fix Rolling Out This Week After Outage Chaos by Alan Velasco — Tuesday, August 11, 2026, 02:18 PM EDT Xbox players were affected by a glitch two weeks ago that prevented them from enjoying their games, even if they were attempting to play using a physical copy. …
Microsoft Vows To Fix Xbox Licensing Glitch After 16-Hour Gaming Outage by Chris Harper — Wednesday, July 29, 2026, 02:10 PM EDT When we covered the planned PlayStation service blackout , I pointed out that both the Xbox and PlayStation platforms had seen major downtime in their online services tha… …
… That bug has now, says Xbox CTO Scott Van Vliet, been fixed, and further measures are being introduced to try to prevent a repeat of the situation. “An underlying service required for XBOX Home Console sharing and Game Pass purchased content, as well as some PC scenarios, experienced an outage wher… …
… First, fix the internal bug. …
… Microsoft is working on a fix for the outage, with the Xbox Status website stating that Microsoft has identified the cause but has not provided a timeline for the fix. …
… The post is then broken down into sections explaining what happened, how it was fixed, and how Xbox plans to avoid running into the same problems in the future. “A licensing service that sits outside of Xbox, but which Xbox depends upon, began failing,” the CTO explained. “This caused some sign-in … …
… Now, Van Vliet tells The Verge that Xbox has identified an issue that prevented some consoles “from correctly using saved entitlements during the outage,” noting that “Offline mode is also designed to rely on those saved entitlements.” A fix to prevent this from happening again will be rolled out i… …
… " Offline mode is also designed to rely on those saved entitlements, " Van Vliet said, while noting a fix is in the works. For those who missed it , the Xbox outage started on Monday and lasted for approximately 16 hours. …
… Features that require sign-in like most games, apps and social activity won't be available." These kinds of server outages only usually last for an hour or two, and we'll let you know when it's fixed.
