… And it's not clear that the company is ready to let the board, which has spent the last five years learning the minutiae of Meta's content moderation and policy processes, advise the companies it's now competing with. …
… The new moderation company is Teleperformance, a multinational corporation with a history of worker's rights violation. Reports suggests the conditions are worse here than in the previous Kenyan location, with many workers afraid of speaking out due to fear of returning to conflict zones. …
… 535 This may be due to Meta's "AI-powered" moderation system, which lacks a proper human appeal process. Users have complained of "extreme stress" as a result of these bans, with some businesses losing income due to the lockout of their social media accounts. …