… The company on Wednesday said it is making its customer support AI bot, now known as Meta Business Agent, available globally within WhatsApp. The launch comes as Meta has spent nearly two years testing AI agents in WhatsApp Business for customer support in countries like India and Mexico. …
Mark Zuckerberg wants Meta agents to "run your whole business" The company is bringing AI agents to businesses on WhatsApp, Instagram and Messenger. By Karissa Bell June 3, 2026 9:40 am EST During Meta's most recent earnings call, Mark Zuckerberg hinted that the company had big plans for AI agents. …
… Instead of deploying generic chatbots, we began building purpose-designed AI agents with clear boundaries. These agents are trained on vetted, localized information and have defined escalation pathways to human staff. …
… Looked at from a different angle, OpenClaw and Manus AI can perform many of the same tricks, including deploying AI agents to do your bidding, organizing your inbox, building apps from the simplest of prompts, and even browsing the web for you. …
Meta's Muse Spark model brings reasoning capabilities to the Meta AI app The new system isn't available in Facebook, Instagram and WhatsApp just yet. …
… If I am planning a quick getaway or meeting someone out of town, I can say something like “Find the travel distance from my place to Daytona Beach and send the details to my friend on WhatsApp.” Behind the scenes, Gemini hits Google Maps, calculates the route and distance, pulls the key travel deta… …
… Over the last year, WhatsApp has introduced a Meta AI chatbot into its app, which isn’t shielded from the company in the same way individual chats are. “People use AI in ways that are deeply personal and require access to confidential information,” WhatsApp head Will Cathcart wrote on Wednesday on … …
… Muse Spark aims to bring all these efforts into a more streamlined and focused process. This model is “purpose-built for Meta’s products,” which means it runs inside the Meta AI app, meta.ai, and will soon be available on WhatsApp , Instagram, Facebook, Messenger, and even Meta’s AI glasses. …
Meta CEO Mark Zuckerberg used the company's first-quarter earnings call on Wednesday to detail his plans to continue investing in AI, including integrating personal AI agents in Meta's popular smart glasses . …
… The social media giant recently laid off over 8,000 heads to fund its massive computing expansion, justifying the cuts by stating that AI tools have made large teams unnecessary and indicating that automated AI agents will handle user support from now on. …