Milliardendeal: Salesforce übernimmt KI-Kundenservice-Plattform Fin
Das US-Softwareunternehmen Salesforce wird die KI-Kundenservice-Plattform Fin ehemals Intercom für rund 3,6 Milliarden US-Dollar übernehmen. Das gab Salesforce am Montag bekannt. …
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Salesforce to acquire Fin, formerly Intercom, for over $3 billion
… Marc Benioff, CEO of Salesforce, in its press release, claimed that acquiring the startup gives Salesforce an immediate AI agent that resolves support tickets across email, WhatsApp, SMS, and Slack: We're thrilled to welcome Fin to Salesforce as we enable every company to become an agentic enterpri… …
Salesforce’s Internal AI Leaderboard Has Teams Competing for Little Trophies
… 404 Media agreed to speak with a Salesforce spokesperson on background because they said they would also provide an on the record statement. In the background call, the Salesforce spokesperson said the boards are not set up to encourage competition nor are they related to performance. …
Klue OAuth breach linked to 'Icarus' Salesforce data theft attacks
… "To protect our customers, Salesforce has disabled the connection between the Klue Battlecards app, installed by individual customers, and Salesforce as part of our response to a recent security incident," Salesforce warned yesterday . …