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The article says Game Pass and multiplatform releases have been leaned on to grow reach rather than hardware, and that Game Pass has not yet driven Xbox to grow its player base as fast as hoped. It notes a recent Game Pass price cut boosted subscribers and reduced churn (Related 1), and that increasing accessibility via Game Pass, cloud streaming, and mobile would be the more obvious path toward raising daily active users. Answered

She decided to return to content exclusivity, believing a platform needs exclusive services and software (games). Microsoft’s plan is a more muted approach: at least one exclusive game per year, with those titles exclusive to Xbox and PC (Windows). Comments also indicate exclusives will be chosen thoughtfully on a case-by-case basis and could include multiplayer titles (see Related 3 , News #112036). Answered