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The article says Sony believes ending physical disc production is the "right long-term move" because leadership judged the shift toward digital as the prevailing trend and accepted that the decision would upset some people, so they proceeded anyway. Alanah Pearce argues most players have already moved to digital purchases and Sony treated the backlash as a predictable, unavoidable reaction similar to past industry shifts, so the company is prioritizing long-term strategy over short-term outrage. Answered

Sony's official PlayStation social accounts have not addressed the backlash over discontinuing discs. Despite many posts attracting negative comments about the disc phase-out, the company’s social channels have remained silent. Answered

Analysts estimate the global resale market for games, consoles, and accessories at $7.2 billion in 2025, and the article says a shift to all-digital PlayStation sales would effectively remove new PS6-era titles from that ecosystem entirely. That loss occurs because digital purchases cannot be resold or traded the way physical discs can, which would reduce the scope of the secondhand/resale market. Answered

The article says a Change.org petition passed 120,000 signatures within four days and has since climbed past 300,000, a $457 million lawsuit in the Netherlands has been filed, and Mexico's government has opened an inquiry into the decision. These examples are cited as the main indicators of the public backlash. Answered