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techradar.com › pro

‘The question is no longer how much AI can produce, but how much of that output is genuinely usable’: How we use and pay for AI is undergoing a major shift

… Zendesk, for example, recently announced that it would only be charging its customers when they realized verified outcomes, and Photoroom CEO Matt Rouif believes this pricing strategy could be a big hit for AI customers as customers shift from capability-led adoption to assurance-led adoption. …

Jul 5, 2026 · Desire Athow