Can I return smart home devices to big-box stores for a refund?
If you bought a security camera from a big store like Best Buy, Target or Walmart, you're probably wondering if you can return a security cam or system there. You usually can, but you'll need to follow the store's specific policies about returns. For complex electronics like smart home products, that means you have about 30 days to return the product for some kind of refund (standard goods are 90 days, but the time period is shortened for home electronics). Bringing in the receipt can help, but it's not always necessary to complete the return, and stores have different policies. Some stores cu
Do I need to return smart home devices in person or can I mail them in?
If you or someone else bought the device at a brick-and-mortar store, you should return it at that store or one near your location. If you bought online, you should visit the exact website the product was purchased from and request a return. Amazon, for example, typically has a 30-day return window like many stores. It will give you a label you can use to ship the product back, and will issue a refund based on your method of payment when it receives the product.. There are some exceptions to this rule. For example, if you receive a damaged item from Walmart.com, Walmart allows you to return it
Can you return home tech to the company that made it?
It's usually possible, although the company may have a unique process. Luckily, brands like Arlo, Lorex and Ring still maintain the 30-day window from the shipping date to request a return. You can find return options by contacting their customer support or filling out an online form. Here are Tapo's instructions for reference. Note that website returns aren't interchangeable just because you're online. That means if you bought a device at Ring's Amazon storefront, you can't return it on the Ring website; you need to use the standard Amazon return process. If you didn't buy directly from a br
ADT customers can monitor the production of their panels through the Enphase app. It allows you to monitor your system performance, see where energy is flowing between your house, solar panels, battery storage and the grid. You can also view the performance of individual panels, take your home off the grid and configure your system to save the most money or use the least amount of energy from the grid possible. The app is well liked, scoring a 4.7-star rating in the App Store and 4.2 on Google Play. (I did not test the app.)