… With millions of customer queries overwhelming its support channels, Air India was facing rising costs, slower response times and growing frustration for customers and employees. Within six months, internal development teams built an agentic AI solution using Azure OpenAI and in Foundry models. …
… Copilot leverages leading models from OpenAI and Anthropic, operating openly across clouds and data services without locking customers in. Claude is now available in mainline chat in Copilot via the Frontier program, alongside the latest generation of OpenAI models. …
… Jared Spataro, CMO, AI at Work at Microsoft, shapes how every organization applies AI and agents to reduce costs, create new value and define the future of work. He leads research, strategy and product across Copilot, Copilot Studio, Microsoft 365, Dynamics 365 and Power Platform.
… We are also introducing the Frontier Engineer Badge, a new learning path delivered through Titan Academy that prepares Solution Engineers and Solution Architects within the partners’ organization to design, build and operate production-ready agentic AI solutions across the Frontier Transformation s… …
… The results were significant and measurable: A 15% productivity gain, reinvested into client delivery and continuous learning 94% monthly adoption and 85% weekly usage 63% of enabled employees using Copilot three or more days per week 81% of employees reporting time savings, with 84% redirecting th… …
… Sectorally, the quarter saw strengthened AI coding capabilities leading to a dramatic increase in production of software code. This was reflected in production by Anthropic’s Claude Code, the OpenAI’s Codex, and Microsoft’s GitHub Copilot. …